Refunds & Cancellations

Last updated: 5 November 2026

Because ebooks are digital products that can be accessed immediately, our refund and cancellation rules differ from physical goods. Please read this policy before purchasing.

Cancellations

• You can cancel an order before payment is completed by leaving the checkout page.
• Once payment is confirmed and the ebook is available in your library, the order is considered delivered and cannot be cancelled.

When you are eligible for a refund

• Failed payment, amount debited: if money was deducted but your order was not confirmed, the amount is refunded automatically to your original payment method.
• Duplicate payment: if you were charged more than once for the same order, the extra amount is refunded.
• Wrong or defective file: if the file is corrupted, will not open, or is different from the product described, and we cannot fix it within 3 business days, we will refund the order.
• Access not delivered: if the ebook does not appear in your library within 24 hours of confirmed payment and we cannot resolve it.

When refunds are not available

• Change of mind, or buying the wrong title, after the ebook has been delivered or downloaded.
• Dissatisfaction with content that matches the product description.
• Violation of our Terms & Conditions, including sharing or redistributing files.

How to request a refund

Email us from your registered address within 7 days of purchase, with your order reference and a short description of the issue. You can also use our Contact Us page. We review requests within 2 business days.

Refund timeline

Approved refunds are issued to the original payment method through Cashfree Payments and typically reach you within 5–7 business days, depending on your bank or payment provider.