Privacy Policy
Last updated: 5 November 2026
Profound (“we”) respects your privacy. This policy explains what information we collect when you use https://profounddigitals.web.app and how we use it.
Information we collect
- Account details: name and email address when you register.
- Order details: products purchased, order references, payment status and amounts.
- Newsletter: your email address, if you subscribe.
- Usage data: basic technical information such as device, browser and pages visited, used to keep the site working and improve it.
We do not collect or store your card, UPI or bank details. Payments are handled by Cashfree Payments, which processes them under its own privacy policy and security standards.
How we use your information
- To create your account and deliver purchased ebooks
- To process payments, refunds and support requests
- To send order and service messages
- To send newsletters, only if you opt in (you can unsubscribe at any time)
- To prevent fraud and comply with legal obligations
Sharing
We do not sell your personal information. We share it only with service providers who help us run the store (payment processing by Cashfree Payments, authentication, hosting and storage by Google Firebase) and where required by law.
Retention and security
We keep account and order records for as long as needed to provide the service and meet tax and legal requirements. We use access controls and encrypted connections to protect your data, though no system is completely secure.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to legal retention requirements, by contacting us through our Contact Us page.
Cookies and local storage
We use browser storage to remember your cart, wishlist and sign-in session. You can clear this at any time from your browser settings.
Children
Our services are not directed to children under 13, and we do not knowingly collect their data.
Changes
We may update this policy; the date above shows the latest revision.