Contact Us

We are happy to help with questions about ebooks, orders, payments, downloads or your account. Please reach us using the details below and include your order reference and the email used at checkout so we can respond faster.

Support hours

Monday to Saturday, 10:00 AM to 6:00 PM IST

What we can help with

• Payment issues, including failed or duplicate payments
• Ebook downloads that are missing or not opening
• Refund and cancellation requests
• Account, login and invoice queries

Response time

We aim to reply to every query within 2 business days. Refund requests are handled as described in our Refunds & Cancellations policy.

Grievance redressal

In line with the Consumer Protection (E-Commerce) Rules, 2020, complaints can be sent to our Grievance Officer at the support email above. We acknowledge complaints within 48 hours and resolve them within one month.